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End-user licence agreement

Mow Quote - Cerberus Software Australia PTY LTD

Effective date: 31 July 2026

1. Agreement and acceptance

This end-user licence agreement (“Agreement”) is between Cerberus Software Australia PTY LTD (“we”, “us” or “our”) and the person or organisation that downloads, accesses or uses Mow Quote, including its mobile applications, web application and related services (together, the “Service”).

By creating an account, purchasing a subscription, or accessing or using the Service, you agree to this Agreement and our Privacy Policy. If you use the Service for a business or other organisation, you confirm that you have authority to accept this Agreement on its behalf. If you do not agree, do not use the Service.

2. Eligibility and accounts

You must be legally capable of entering into this Agreement. You must provide accurate account information, keep your sign-in credentials secure, and promptly notify us at support@mow-quote.com if you believe your account has been accessed without permission.

You are responsible for activity performed through your account, except to the extent that the activity results from our failure to use reasonable care. Business workspace administrators are responsible for inviting appropriate users and assigning suitable permissions.

3. Licence

Subject to this Agreement and any applicable subscription limits, we grant you a limited, non-exclusive, non-transferable, non-sublicensable and revocable licence to access and use the Service for your internal personal or business operations.

The Service is licensed, not sold. No ownership in the Service, its software or our intellectual property transfers to you.

4. Acceptable use

You must not:

• use the Service unlawfully, fraudulently, or to infringe another person’s rights;
• upload malicious code or interfere with the security, integrity or operation of the Service;
• attempt to access another user’s account or data without authority;
• reverse engineer, decompile or disassemble the Service except where applicable law expressly permits it;
• remove proprietary notices, resell the Service, or make it available as a competing hosted service without our written permission; or
• use automated means to overload, scrape or extract data from the Service in a way that is unreasonable or breaches another person’s rights.

5. Your content and business data

You retain ownership of the client details, quotes, invoices, schedules, job records, photos, notes, documents and other content you or your authorised users submit to the Service (“Your Content”).

You grant us a limited licence to host, copy, process, transmit and display Your Content only as reasonably necessary to provide, secure, maintain and improve the Service, comply with law, and carry out your instructions. Our handling of personal information is described in our Privacy Policy.

You are responsible for ensuring that Your Content is accurate, lawful and collected with any notices, consents or other authority required by law. You are also responsible for checking quotes, invoices, tax settings, chemical records, schedules and exports before relying on or sending them.

6. Third-party services and integrations

The Service may connect to third-party products such as Google services, mapping or navigation providers, Xero, QuickBooks Online and FreshBooks. An integration is activated only when you choose to connect it or direct the Service to send data to it.

Third-party products are governed by their own terms and privacy practices. We do not control their availability, security, pricing or functionality. You are responsible for maintaining any third-party account and permission required for an integration. You may disconnect an integration through the Service or the third-party provider where that option is available.

7. Directions and field safety

Directions features send a job destination to a third-party maps or navigation application. Mow Quote does not itself provide turn-by-turn navigation. You must obey road rules, use an appropriate hands-free setup, avoid interacting with a device while driving, and independently assess route conditions and destination safety.

8. Subscriptions, billing and cancellation

Some functionality may require a paid subscription. The price, billing period, included features and any trial terms shown at the time of purchase form part of this Agreement. Purchases made through Apple, Google or another marketplace are also governed by that marketplace’s billing terms.

Where a subscription automatically renews, you may cancel future renewal using the subscription controls provided by the relevant marketplace or billing provider. Cancellation takes effect in accordance with the terms shown at purchase and does not remove any refund or cancellation right you have under the Australian Consumer Law or another applicable law.

9. Service changes and availability

We may update the Service to improve security, reliability or functionality, to comply with law, or to address third-party platform changes. We will not make a material adverse change to a paid subscription without reasonable notice where practicable. If a material adverse change is unacceptable, you may stop using the Service and cancel future renewal.

We aim to provide a reliable Service, but internet, device, cloud and third-party systems can experience interruptions. We may temporarily suspend access where reasonably necessary for maintenance, security, legal compliance or to prevent harm.

10. Intellectual property and feedback

We and our licensors own all rights in the Service other than Your Content. If you voluntarily provide feedback, you allow us to use it without restriction or payment, provided that we do not identify you publicly without permission.

11. Suspension and termination

You may stop using the Service at any time and may request account deletion using the process described on our account deletion page.

We may suspend or terminate access if you materially breach this Agreement, use the Service unlawfully, create a security risk, or fail to pay an amount when due. Where reasonable, we will give you notice and an opportunity to remedy the issue before suspension or termination. Immediate action may be taken where reasonably necessary to protect users, data, the Service or third parties, or to comply with law.

12. Australian Consumer Law

Nothing in this Agreement excludes, restricts or modifies a consumer guarantee, right or remedy under the Competition and Consumer Act 2010 (Cth), the Australian Consumer Law, or any other law that cannot lawfully be excluded, restricted or modified.

Where the Service is not ordinarily acquired for personal, domestic or household use or consumption and it is lawful to limit our liability for failure to comply with a non-excludable guarantee, our liability is limited, at our option, to supplying the affected services again or paying the reasonable cost of having those services supplied again.

13. Other warranties and liability

Subject to section 12, we provide the Service with reasonable care and skill but do not promise that it will be uninterrupted, error-free, or suitable for every business process. The Service assists with administration and decision-making; it is not legal, tax, accounting, chemical, agronomic, safety or other professional advice.

To the maximum extent permitted by law, neither party is liable to the other for indirect or consequential loss that was not reasonably foreseeable when this Agreement was accepted. This limitation does not apply to liability that cannot lawfully be limited, or to fraud, wilful misconduct, or death or personal injury caused by negligence.

14. Complaints and disputes

Please contact us first at support@mow-quote.com so we can try to resolve a concern promptly. Nothing in this section prevents either party from seeking urgent relief or using a court, tribunal, regulator or consumer-protection process available under law.

15. Changes to this Agreement

We may update this Agreement for legal, security, operational or product reasons. We will give reasonable notice of a material change where practicable. A change will apply prospectively from its stated effective date. If you do not agree to a material change, you may stop using the Service and cancel future renewal.

16. General

If a provision of this Agreement is invalid or unenforceable, it is to be read down to the minimum extent necessary, and the remaining provisions continue. A delay in enforcing a right is not a waiver. You may not transfer this Agreement without our consent, which we will not unreasonably withhold. We may transfer it as part of a genuine restructure, sale or transfer of the Service, provided that doing so does not reduce your rights under this Agreement.

This Agreement is governed by the laws of Western Australia and the Commonwealth of Australia. Subject to any right you have to bring a claim elsewhere under applicable consumer law, the parties submit to the courts and tribunals of Western Australia.

17. Contact

Cerberus Software Australia PTY LTD
Email: support@mow-quote.com
Website: https://mow-quote.com/